INTRODUCTION
Ducati motorcycles offer unique features and benefits. These features and benefits make Ducati motorcycles highly distinctive and highly successful in the best proving ground of all, the WSBK Championship and now Moto GP with a Manufacturer's, Team and Rider World Championship win in 2007. As a result the rider experiences unequaled riding excitement, confidence and satisfaction.
The DUCATI COMMITTMENT on service
As your Ducati distributor, our company and the Ducati dealer network are committed to providing after sales servicing activities that are consistent with the image of Ducati motorcycles and with your expectations and satisfaction in mind. This commitment naturally extends to continually improving the level of after sales servicing knowledge and ability throughout the Ducati dealer network to optimise servicing for your Ducati.
Ducati is our passion
When Ducati is your passion, we believe that your Ducati deserves the best care possible. Ducati SERVICE offers you this and much more, highly qualified assistance, genuine spare parts and quality service activities. Maintaining your Ducati's high performance through the years has never been easier. Your passion lasts forever and thanks to Ducati SERVICE so will your bike.
FAQ on Service
Do the services have to be carried out by the dealer where the bike was purchased?
No. They can be done by any dealer in the official service network.
Is the Ducati warranty valid at all official dealers?
Yes. For your safety, and to preserve the validity of the warranty and the value of your bike, Ducati highly recommends that you always refer to the official Ducati service network.
What kinds of damage are covered by the warranty?
All those which Ducati verifies and recognises as deriving from manufacturing faults.
Is the warranty cover valid outside my country too?
Yes, it is valid worldwide.
Is DIY (Do It Yourself) maintenance allowed?
In order to protect your warranty rights, only the procedures described in the use and maintenance manual are allowed.
Does the warranty cover transfer to a new owner? How do we make the new situation official?
The duration of the warranty period is not affected by the number of owners the bike has during that time. Each of them in turn must complete the “First Change of Ownership” slip (which they can find in the Warranty Handbook) and send it with a copy of the registration document, for the attention of Customer Services, to this fax number (+61)-02-9748 3642 or to the following address:
NF Importers Pty. Ltd.
P.O. Box 6446, Silverwater NSW 1811
Australia
LEGAL DISCLAIMER
For your safety, and to preserve the warranty reliability and value of your motorcycle, use only original Ducati spare parts. The Service operations described above may require technical expertise, therefore we strongly recommend you always refer to a Ducati Dealer or Authorized workshop and it is advised that you always follow the instructions shown in the Warranty Booklet and Owner’s Manual.
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